Help Center

If you are looking for Frequently Asked Questions, Help Docs or want to get in touch with Support, we are here to help.

Frequently asked questions

FAQs

Find answers to frequently asked questions. If you have any other technical or purchase questions please message us.

What is Data Model Pack?

Data Model Pack delivers a ready-to-use collection of database schemas and related assets designed to accelerate your business-application development.

We offer high-quality, industry-tested data models so you can launch applications faster and reduce development costs.

Each delivered data model includes:

  • SQL DDL scripts (Data Definition Language) to deploy the database schema in all supported database systems: MySQL, MS SQL Server, Oracle, PostgreSQL, Sybase and more.
  • Entity Relationship Diagram (ERD) for visual representation of the data model. Developers and Data Architects can review the ERD and decide whether the database design meets their requirements or further customizations are needed.
  • Detailed documentation explaining the data model's structure and how the use cases map to database tables and columns.

Learn more about Data Model Pack editions.

What are the limitations of the free Demo edition?

The Demo edition of the SQL DDL scripts will create 50% of each database schema. Purchasing a licensed edition entitles you to download and run the full version of the SQL DDL scripts to create 100% of each database schema.

Learn more about editions.

Do the SQL DDL scripts populate tables with default data values?

The SQL DDL scripts do not populate tables with default values. However, in the Help Docs you will find detailed documentation for each data model, entity (table) and attribute (column) and recommendations on how to populate the tables that contain the "list of values" or "parameters" such as: Sales_Channel, Delivery_Type, Discount_Type, Menu_Category etc. These tables make the data model more flexible and customizable.

How can I cancel a Data Model Pack subscription?

All Data Model Pack subscriptions are securely processed by our e-commerce service provider Lemon Squeezy, a Stripe company. If you decide to Cancel your Data Model Pack subscription, here are the steps:

  • Go to the Lemon Squeezy Customer Portal
  • Enter your purchase email address to receive a secure sign-in link.
  • Select the active subscription you want to cancel.
  • Click the 'Manage subscription' button and then select 'Cancel Subscription'.
  • Future automatic renewal charges stop immediately.

If you have any questions about a Data Model Pack subscription please contact us.

What is the refund policy?

You can Cancel a Data Model Pack subscription at any time and this will stop the future recurring payments.

We do not offer partial month refunds (for Standard edition) or partial year refunds (for Professional edition).

If you have any questions about a Data Model Pack subscription please contact us.

Which databases are supported?

Every edition includes SQL DDL scripts for MySQL, MS SQL Server, Oracle, PostgreSQL and Sybase SQL Anywhere. The Standard and Professional editions also include Sybase ASE, MariaDB, SQLite, DB2, Derby, Firebird, H2, HSQL, Informix, Ingres, Redshift and Snowflake. See the full list.

Can I import the SQL DDL scripts into my database design tool?

Yes. The data models are not locked in a particular tool. You can import the SQL DDL scripts into any database design tool that supports reverse engineering ER Diagrams and database schemas from SQL DDL files, such as erwin Data Modeler, MySQL Workbench, Visual Paradigm, DbSchema, Sparx Systems Enterprise Architect or Lucidchart. Read the tutorial.

Message us

Support

If you can't find a solution to your problem in the FAQs or Help Docs, you can contact our support teams.

Sales support

Our sales team will support you throughout data models evaluation, purchase, and active subscription management.

sales@datamodelpack.com

Technical support

Our technical team will support you throughout data models deployment to your database and other technical maintenance aspects.

support@datamodelpack.com

Help Docs

From our detailed documentation, you can learn about the features and technical design of each data model and how the use cases are mapped to the database tables and columns.

Read the Help Docs

Active subscriptions

Licensed editions support

Active licensed editions subscribers receive exclusive support services and full access to all future product improvements.

Priority customer support

Active subscription holders can request priority support and will receive a response within 24 hours.

Full access to updates, new builds

Active subscription holders receive full access to updates, new builds, and all future product improvements. Just sign in to your account. You are kept up to date automatically.

Accelerate every database schema design with powerful data models

We have already created the database diagram and prepared the SQL DDL scripts to deploy your database schema. Download a free Demo edition and evaluate it in your own database.